Lose your baggage when you fly Malaysian Airlines

I am severely pissed and deeply saddened. This is our 3rd encounter with disappointment over this air carrier. The 1st was when they broke T1’s stroller and only compensated us RM200 when it cost RM800 to buy a new stroller. The 2nd was when my cousin came down from Australia with tons of Ski Yogurt for Mom (and this was so important because Mom lives on this yogurt as she can hardly eat due to her cancer) and chocolate for us, and his baggage went missing, only to be found 5 days later in India. Needless to say, all the yogurt had gone bad and our chocs were in bad shape. Now, my sister-in-law, first and foremost flies MAS for the 1st time ever and books it from the US using a credit card that she never uses except for holidays, and voila, guess what happened?

When she was paying for her air ticket, MAS asked her for a photocopy of her credit card on both sides and she said, why would you need that? They gave her some reason, then they asked her for her 3 digit number (you know the last 3 digits on your credit card?), and without thinking as she was so harrassed that it was sooooooo difficult to purchase a ticket from MAS, she gave it to them. In a matter of hours, her credit card company called her to verify that her card was being used overseas big time and her card had to be cancelled immediately.

So she’s finally arrived in Malaysia and guess what? Ding-dong-ding-dong!!!! Her baggage is missing. I am PISSED because in that bag, was a request for a few tins of Godiva hot chocolate. In that bag, was all the stuff that we’d requested for her to buy that we couldn’t get here. In that bag, were Nike shoes for my Mother-in-Law, in that bag were cowboy boots that was being transported back for one of the Hubs’ colleagues……the list goes on.

I am so sad and disappointed that this is my home airline. Can all this not be avoided? Really? There are just too many cronies out there and it pisses me off!

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3 thoughts on “Lose your baggage when you fly Malaysian Airlines

  1. never fly MAS. Fly SIA from USA to KL is best. Best service! Fly MAS will always get bad service because the attendants always treat their own people like shit and the gwailos like gods.

  2. I’m sure you will recover the baggage. Those perishables will just go bad. But your other stuff will be in-tact.

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