I’m sure you’ve been there. You make a phone call and a robot answers the phone using a script. And when you try to sway him or her, he/she still continues reading the script. How annoying is that?
How are the bulk of Malaysian customer service trainers not getting to these hires? I make a lot of calls in the course of my busy week and I HATE CUSTOMER SERVICE IN MALAYSIA!!! The counters are not that much better either.
Good morning, this is KitKat. How can I make your day?
Hi, err….you could give me 10 million dollars???
*giggles* (definitely gay) That is not part of our service, Mam. Is there anything else I can do to make your day?
I have this number XXXXXXXXXX that is subscribed to international roaming but the number is abroad right now without service. Could you please check for me?
Mam, this is the Broadband division. You need to call XXXXXXXXX to get the mobile division for this query, Mam.
That is exactly the number I called and I keyed in Mobile services. Can you transfer me instead?
Oh, no Mam. You need to call the number XXXXXXXXX to find the Mobile Division to answer your query. I cannot check anything from here.
*Big Sigh* OK
Is there anything else I can help you with apart from making your day by resolving your Customer Service enquiry?
Well, you haven’t exactly resolved my issue but nevermind.
Oh *giggles again speechless* This is KitKat and it’s been a pleasure serving you. Have a good day, good bye.
*You fucking did NOT serve me, you twat*
**************************************************************************Who is Mamapumpkin?
Mamapumpkin is a former Design Architect turned Multi-Million Dollar Digital Entrepreneur. She sets out to prove to all that you can have anything and everything that you want; if you have that fire of desire burning within and the drive to work hard. Even better with much love.
Mamapumpkin has not only grown corporate businesses successfully in the past and doubled her salary 5 times over 5 organisations but has grown THREE BUSINESSES to 7 FIGURES within an 8 year period. She now shows others EXACTLY HOW after retiring her own husband from employment. He is now the official dog walker, family driver, chef and THE BEST FATHER to their two girls and THE BEST HUSBAND to the woman who CHOSE HIM!
Mamapumpkin is the girl who has nothing but fights for everything including YOU. She is idealistic in her desire to put unbelievable amounts of money and extrardinary happiness into the lives of good people so we can change the world together believing in happiness for ALL. She strives to impact lives authentically wanting to reduce poverty cycles and enable quality education for all and always supports the voiceless. She believes we can all have a life of our own desires to enable real contribution into the world. But first, one needs to understand what this all means.
A beautiful life without limits.
If you wish to learn how to propel your life forward guaranteed, be brave to take action. Mamapumpkin's purpose is to build people. Her gift is to help them UNCOVER their HIDDEN GIFTS. She operates fairly and always leaves an impression. You either love her or not and she is alright either way.
She is a living testimony that women really can have a lot. Being financially and time free has enabled her to travel the world anytime, anywhere, doing anything with anyone, as she spends most of her days with her children, having fun, supporting others wherever she can. Also having fun.
well, at least he’s giggling and not “hmmph”-ing all the way… baby steps…
ROTFL! At least he understood what you were asking for though he didn’t solve your problem.