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Ammunition for dealing with Government agencies and idiots
By bigpumpkin | December 29, 2006
I have it sussed.
Ever since I became the secretary for a charity organisation I volunteer with, I’ve had to make dozens of phone calls to Government agencies in order to keep ourselves legal. It is no picnic but I no longer stress out the way I used to.
Evidence I’m now a pro - I managed to get back income tax money from the Government after chasing them for 5 months. Most people give up only to never see the money ever again.
Yesterday I called the Ministry of Internal Securities to follow up on our publishing license. A lady answered to say that the department was understaffed and that everyone else was on holiday. Hello? Is that my problem?
So I asked for her Boss. Because SURELY……………….SOMEBODY could help me. Especially when this was the 5th time I’d called without any result. She said that her Boss had been posted to another city. Gosh Lady, spare me the details and get me to whoever’s above you, alright! Finally, another lady came onto the phone after I asked Miss Lazy Ass for her full name. An hour later, I got to tick another task off my To Do List.
Same thing happened when I called the Post Office Headquarters to hold my parcel for another day. Sorry Mam, the person-in-charge is not here today. Are you telling me that out of the hundreds of people who call in everyday, there is only ONE person who can take requests to hold a parcel? Again, I asked for his full name and eventually got my parcel held.
Holy fucking cow. I could start a whole database on these little scenarios.
Today, my mother sent her helper down the street to buy some Kentucky Fried Chicken for her darling grand daughter whom she adores and would arrange for the moon to be delivered if T asked. When T bit into the oily drumstick, she immediately spat it out and said, “Too spicy!”
I tried it and she was right. It was the hot & spicy version. Apparently the KFC staff had given the wrong chicken type to the helper so off she went, back to change it for the correct type……but of course. Did you expect anything less?
Alas, KFC didn’t want to change it! What customer service school exactly did Kentucky Fried Chicken send their staff to? Oh I forget. They were not. To cut a long story short, only when names were thrown around, did little T get her original version of KFC drumstick. WHY???
So before you key in those numbers, get a pen and paper ready to take down the full name of the person you speak to. Jot down also the date and time and what transpired.
It really works!
Topics: Pumpkin City |
2 Responses to “Ammunition for dealing with Government agencies and idiots”
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December 30th, 2006 at 2:20 pm
Oh been there b4! I normally threaten the staff to give me the higher authority’s name & contact no. Once I got a hamper because of all the fuss I made due to their blunder!
December 30th, 2006 at 10:19 pm
Wah…!! I know who to look for if I need a garang friend to come along for backup, you go girl!